Quality and Accreditation Institute | Quality Accreditation in Healthcare | Laboratory Accreditation

Safe Healthcare, A Right for All
— CAHSC | QAI.

Raising Standards, Building Trust

Educating for Excellence,
training for trust - CET l QAI

Accessibility & Affordability

Accrediting Veterinary Facilities, Protecting Animals
CAVF l QAI

Promoting humane care for every animal, everywhere

A partner in Continuous
Improvement QAI

Supporting organisations through structured assessment, guidance and transparent Accreditation process

About Us

Quality and Accreditation Institute (QAI) is a private limited company incorporated by Registrar of Companies under the Companies Act 1956 in India. QAI is an International Accreditation Body that provides accreditation/ certification, education, training and quality improvement activities to various types of organisations including healthcare facilities.

QAI provides a platform to stakeholders including professionals and organisations, associated with quality in any way, to share their wisdom and knowledge. QAI is closely working with stakeholders including government agencies to support accredited facilities in terms of empanelment and other benefits.

Different activities were initiated under different verticals (centres) in a manner that they remain independent of each other. QAI aims to operate globally. Currently, QAI is operating following verticals (centres):

Vision:

Nurturing the largest global pool of organisations and people through quality and accreditation framework.

Mission:

To conceive and deliver education, training, accreditation and related programmes in partnership with stakeholders using an approach of co-design and co-creation.

Our Core Values:

Listener: Seek continuous feedback from stakeholders to address their concerns
Competitive: Look for viable options to benefit users of our services
Transparency: Clearly defined policies made available in public domain
Innovation: Continuously evolve using co-design and co-creation

Full Membership /MRA

Institutional Membership

ISQuaEEA Accreditation

Our Global Associates

What We Bring to You

Centre for Accreditation of Health & Social Care (CAHSC)

Centre for International Accreditation (CIA)

Centre for Accreditation of Veterinary Facilities (CAVF)

Centre for Education and Training (CET)

CEO Message

Dr. B.K. Rana, Founding CEO

Quality and Accreditation Institute (QAI)

At the Quality and Accreditation Institute (QAI), our mission is clear: to strengthen trust in accreditation / external evaluation system for various types of organisations and activities through credible, transparent, and globally benchmarked accreditation standards.

Since its inception, QAI has been driven by the belief that accreditation is more than a certificate—it is a culture of accountability, compassion, and continual improvement. We work hand in hand with our stakeholders to embed standards that elevate outcomes, empower our partner organisations and professionals, and inspire public confidence.

As the Founding CEO, I am proud to see QAI emerge as a trusted partner in advancing quality across India and beyond. Our frameworks are aligned with international best practices, yet tailored to local realities, ensuring that organisations of all sizes can embrace excellence.

Looking ahead, QAI will continue to innovate—integrating digital tools, sustainability aspects and performance evaluation into our programmes. Together with our stakeholders, we aim to build a safer, equitable, and more resilient quality ecosystem that serves both present and future generations.

I invite you to join us in this journey of transformation. Accreditation is not just about compliance—it is about commitment. Commitment to beneficiaries, to communities, and to the values that define quality.

Why QAI?

When you choose QAI, you choose credibility, consistency, and confidence in your service delivery. That’s why hundreds of institutions trust QAI to strengthen quality, ensure compliance, and demonstrate commitment to excellence.

Get QAI Accredited

QAI Gallery

Discover a captivating gallery that highlights our journey of excellence and the benchmarks we’ve set. Immerse yourself in visual stories of quality, innovation, and achievement.

Explore the Gallery

What Our Customers Say?

We are deeply honored to receive this recognition, which stands as a testament to our unwavering commitment to delivering high-quality, compassionate, and patient-centered care. This accreditation is not just a milestone for our organization but also a validation of the collective efforts and dedication of our teams across Bengaluru, Chennai, and Hyderabad. We extend our heartfelt gratitude to everyone involved in this process, especially the assessors, for their guidance and meticulous assessment. The certificate and scope of accreditation further inspire us to uphold and exceed these standards in our journey to redefine senior care in India.

KITES Senior Care (A Unit of Lifebridge Senior Care Pvt. Ltd.)

I had immense pleasure to work with Quality Accreditation Institute for our Lab Accreditation as per ISO 15189:2012. Our Labs Narayana Nethralaya Institute of Molecular Diagnostics & Laboratory services at Rajaji Nagar and Narayana Nethralaya Institute of Molecular Diagnostics & Laboratory Services at Narayana Health city, Bommasandra got Accreditated by Quality & Accreditation Institute (QAI) as per ISO 15189:2012. They guided in the preparation of Quality Manual, sops and maintaining the documents as per the standards. They have assessed our labs in timely manner and raised the Nonconformities where ever the deficiencies are observed. We have closed the Nonconformities and sent to the QAI. After fulfilling the requirements, they have granted accreditation to our Labs. They work with time scheduled process and the process is very fast. I would like to thank Quality Accreditation Institute for quick process and guidance.

Narayana Nethralaya Institute of Molecular Diagnostics & Laboratory Services, Bengaluru

It gives me immense pleasure to share that QAI is one of very few organisation which hold quality on its top agenda. Under able leadership of Dr B.K Rana, QAI is one of the best organisation which provides great environment for training and accreditation. We Max@Home recently gone under accreditation process for home healthcare. It was pleasure to see how QAI has conducted the audit professionally and was very supportive to create environment for learning. QAI is finding new ways and areas for training and accreditation. I wish all the best to Dr B.K Rana and QAI to reach new heights.

Max@Home, Gurugram

“QAI’s initiative to introduce international standards for Home Healthcare in India is appreciable. Accreditation services for Home Healthcare Facilities from QAI can yield positive outcome to Home Healthcare Organizations that are keen on delivering quality service and establish standards in the Home Healthcare Sector. For Guardian Angel Homecare, the accreditation process was an enriching one. It gave us an opportunity to review and fine-tune our existing processes and adopt new ones to address deficiencies and non-conformities. Above all, it helped to orient the entire organization to have a greater focus on quality. Dr. Rana and his team from QAI were there to provide guidance and support throughout the assessment period. Wish QAI and its endeavours all success!! “

Guardian Angel Home Care, Ernakulum

Featured News and Insights

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Why Quality & Accreditation Matters More Than Ever in Indian Healthcare

FAQs

The trusted partner of hundreds of Organizations in adopting excellence.

1. What is QAI Accreditation?

QAI accreditation is a formal recognition provided by the Quality and Accreditation Institute (QAI) to organisations that meet defined quality standards. It is applicable to sectors such as healthcare, laboratories, inspection bodies, reference material producers and other service/technical fields, and helps organisations to demonstrate that their systems and operations follow consistent, reliable, and high-quality practices.

2. Who can get accreditation?

Any organization that demonstrates compliance with
the applicable quality and safety standards and fulfills
the prescribed assessment requirements.

3. What is the turn around time (TAT) of accreditation?

QAI accreditation is designed to be efficient and time-
bound, with the complete process typically concluded
in around 60-120 days, provided the applicant
submits complete documents and closes observations
promptly. This structured timeline ensures a
transparent, fair, and credible accreditation outcome
without unnecessary delays.

4.What are the advantages of getting accredited?

Accreditation offers multiple benefits, including improved quality and safety of services and products increased confidence and trust among customers and stakeholders, and greater operational efficiency. It also ensures alignment with national and international standards, strengthens organizational credibility, and promotes a culture of continuous improvement and excellence.

5. How to start accreditation process?

To start the QAI accreditation process, choose the
relevant accreditation program based on the standard
and go through the information brochure of the
programme. Or you may directly contact QAI via
email at info@qai.org or by phone at +91-
8287841146.